Terms and Conditions

These Terms and Conditions ("Terms") govern the use of Atlas, a school management platform provided by Unidos Educação, CNPJ 68.019.608/0001-00, with registered office at SGAS 915, Bloco D, Sala 103, Asa Sul, Brasília/DF, CEP 70390-150, Brazil ("Atlas", "we", "us"), through our websites and applications (the "Service").

By creating an account, accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of a school or other organization, you represent that you have authority to bind that organization, and "you" also refers to it.

1. Definitions

• "School" — the educational organization that subscribes to the Service and administers its own workspace (organization) in the platform.
• "User" — any person with an account, under one of the access profiles: owner, admin, teacher, student, parent/guardian or staff.
• "Customer Content" — all data and content entered into or uploaded to the Service by the School or its Users, including student records, grades, attendance, assessments, files, images and recordings.

2. The Service

Atlas provides tools for academic and administrative management of Schools, including enrollment, classes, curricula, timetables, grades, attendance, assessments and question banks, report cards, communication features, financial management (charges, discounts and payments) and related functionality.

We may improve, add or remove features over time. When a change materially reduces the core functionality contracted by the School, we will give reasonable prior notice.

3. Accounts and access

Accounts are personal and non-transferable. You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately of any unauthorized use.

Access levels (owner, admin, teacher, student, parent/guardian, staff) are assigned and managed by the School. The School is responsible for granting, reviewing and revoking access for its Users.

You may sign in using third-party identity providers (Google, Microsoft or Apple). Their services are governed by their own terms.

Accounts of students who are minors are created under the responsibility of the School and, where applicable, with the authorization of parents or legal guardians.

4. School responsibilities

The School, as data controller of the records it manages in the platform, is responsible for:

• Ensuring it has a lawful basis, and any required consents from parents or legal guardians, for the personal data it enters into the Service, in accordance with the LGPD (Law No. 13,709/2018), the GDPR where applicable, and education regulations.
• The accuracy and lawfulness of Customer Content, including grades, attendance, incident records and financial charges.
• Informing its community (students, families and employees) about the use of the platform, including class recording features.
• Managing User access profiles appropriately.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of the rights of others, including privacy and image rights of students.
• Attempt to gain unauthorized access to the Service, other organizations' data or other Users' accounts.
• Interfere with or disrupt the Service, circumvent security or usage limits, or introduce malicious code.
• Copy, resell, sublicense or make the Service available to third parties outside these Terms.
• Use automated means to scrape or extract data from the Service outside documented interfaces.

We may suspend accounts involved in violations of this section, as described in Section 12.

6. Customer Content and licenses

Customer Content belongs to the School and its Users. You grant us a limited, non-exclusive license to host, process, transmit and display Customer Content solely as necessary to provide the Service, comply with the law and as instructed by the School.

The Service, including its software, design, trademarks and documentation, is our property or that of our licensors and is protected by intellectual property laws. These Terms grant no rights to our intellectual property other than the limited right to use the Service.

Question banks and assessment templates provided by the platform remain our property or that of their respective licensors; content created by the School remains the School's.

7. Personal data protection

Data processing in the Service is described in our Privacy Policy, which is part of these Terms. For Customer Content, we act as operator/processor on behalf of the School and process personal data only under its instructions and the applicable data processing terms.

Both parties agree to comply with the LGPD and, where applicable, the GDPR, and to cooperate in good faith in responding to data subject requests and to competent authorities.

8. AI features

The Service includes features assisted by artificial intelligence (for example, question generation and document extraction). AI-generated output may contain errors or inaccuracies and is provided as a starting point only.

The School and its Users are responsible for reviewing AI-generated content before any pedagogical or administrative use. AI outputs are not professional advice, and no automated output produces, by itself, decisions with legal or similarly significant effects for students.

9. Fees and payment

Access to the Service may be subject to subscription fees, as set out in the applicable commercial plan or order form. Fees are billed in advance for each billing period unless otherwise agreed, and are non-refundable except where required by law or expressly agreed.

We may adjust fees upon prior notice; adjustments apply from the next billing period. Late payment may lead to suspension of access after notice, without prejudice to amounts due.

Payments made by families to the School through the financial module (tuition and other charges) are a relationship between the School and the family; Atlas processes these payments as a technical intermediary through payment providers and is not a party to the underlying educational contract.

10. Third-party services

The Service integrates third-party services, such as identity providers, payment providers and AI providers. We are not responsible for third-party services, which are governed by their own terms and privacy policies, but we select providers compatible with our security and privacy obligations.

11. Availability, support and backups

We work to keep the Service available and perform regular backups. However, the Service is provided on an "as is" and "as available" basis; occasional interruptions may occur due to maintenance, updates or events beyond our reasonable control.

The School may export its data through the features available in the platform. Upon written request within 30 (thirty) days after termination, we will make Customer Content available for export in a common machine-readable format, after which we may delete it as described in the Privacy Policy.

12. Suspension and termination

You may stop using the Service at any time. The School may terminate its subscription as set out in its commercial agreement.

We may suspend or terminate access, upon notice where practicable, if: (a) these Terms are materially violated; (b) use of the Service creates security or legal risk; or (c) fees remain unpaid after notice. Where the violation can be remedied, we will give a reasonable period to remedy it before termination.

Sections that by their nature should survive termination (including intellectual property, limitation of liability and data provisions) remain in force.

13. Warranties and liability

To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

To the maximum extent permitted by law, our total aggregate liability arising from or related to the Service is limited to the amounts paid by the School for the Service in the 12 (twelve) months preceding the event giving rise to liability. We are not liable for indirect or consequential damages, loss of profits, or loss of data caused by events beyond our reasonable control.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including mandatory consumer rights under the Brazilian Consumer Defense Code (CDC), where applicable.

14. Indemnification

The School will indemnify us against third-party claims arising from Customer Content or from use of the Service in violation of these Terms or of the law, except to the extent caused by our own breach of these Terms.

15. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top indicates the latest revision. Material changes will be notified through the platform or by e-mail with reasonable advance notice; continued use of the Service after the effective date constitutes acceptance. If you do not agree, you must stop using the Service.

16. Governing law and venue

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the judicial district of Brasília, Federal District, are elected to resolve any dispute arising from these Terms, without prejudice to mandatory venue rules protecting consumers or, for Users in the European Union, mandatory provisions of the law of their country of residence.

17. Contact

Questions about these Terms: contato@ue.com.br, by phone at +55 61 9641-4019, or by mail at SGAS 915, Bloco D, Sala 103, Asa Sul, Brasília/DF, CEP 70390-150, Brazil.